Appreciate your hospital
Several weeks ago our family decided to visit the Wenatchee/Leavenworth area, rent a home on the Wenatchee River, relax and enjoy the peaceful scenery. My granddaughters and I planned for some horseback riding, rafting, hiking, fishing and other fun activities quickly dismissed as we grow older. A great place to spend Father’s Day and my birthday, which followed several days later. As a self-confession, and like many that might be reading this, I am a “workaholic.” Regardless of gender, we “workaholics” are invincible — wrong.
During the second night of my stay I found myself short of breath, mistakenly thinking I was out of shape, perhaps a respiratory infection, or simply needing a good night’s sleep. My wife fortunately recognized my dilemma and took me to the Leavenworth ER. The knowledgeable staff immediately diagnosed my congestive heart failure, transferring me to Central Washington Hospital. I later awoke in the ICU and was visited by Dr. John Rowles and staff. After being informed of my condition, my first thought was to get back home to the Tri-Cities and have the necessary surgery performed there or Spokane.
Fortunately, after my pre-op experience with the staff and personally visiting with Dr. Rowles, I stayed at CWH. Hopefully, Wenatchee understands how blessed they are to have a top-notch cardiothoracic surgeon that many uninformed folks like myself thought only practiced in the big city. Dr. Rowles is not only skilled but a wonderful human being, able to communicate on a patient level, and void the ego one would expect from such an accomplished surgeon.
Post-operative care from ICU nurses and staff was unbelievable. They are not only skilled professionals but appear to be “hand-picked” compassionate human beings, void of “Nurse Ratched” demeanor, and capable of compassionately engaging each patient, instilling confidence and comfort to the healing process.
If my preceding comments sound like a letter of endorsement for local Wenatchee residents to stay home for superb medical treatment at CWH, believe me they are. I am as discerning and detail oriented as they come. CWH staff is excellent. Along with my accolades for CWH and staff, I would like to leave the reader with something I have ignored: Pay attention to your health with regular checkups. And on a lighter note, it’s OK to kiss a pig wearing lipstick. They produce great heart valve replacements.
A staff that cares
On July 2 I went to the bank. I made a deposit and kept $900. Then to Grant Road Ace Hardware and on to Safeway. At checkout I had NO money. My cellphone rang. It was the bank telling me the hardware store had my money. When I arrived a girl said, “Bet this is yours.” She could tell I was crying. Kris found it and took it to Bob, her manager. The deposit slip was in the envelope. That’s how they knew what bank to call. These two could have kept it. I said that, they said NO way, never crossed our minds.
I contacted the manager at Wenatchee Cenex. He said he’d give a plaque.
It’s a big deal in today’s world.
We spend a lot of money at Ace Hardware. The employees are always nice and knowledgeable. I have a bad back and when I go in an employee helps me with heavy items and retrieves items from lower shelves.
This store has good, honest, hard workers. They hopefully are appreciated. I know if Kris, Bob, Wally, Louie and others (I take time to stop, ask names and say thank you ) wasn’t there we’d be shopping at Big R or Stan’s. Everyone’s in a hurry. If they don’t find what they want then they complain. Slow down take time to say hi and thank you.