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Dear Abby: Retailers share advice about unruly kids

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Dear Abby: I managed a retail store for 10 years, and I can relate to the shop owner who signed herself “Had It With Overindulged Kids” (June 28). She could turn things around by creating a designated play area and market to the children by taking any opened items and placing them there for a children’s testing ground.

I had a “play table” with toys to keep them busy while their moms shopped. I put a gated area around it and a dads’ bench in front of it so they could watch the children.

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