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Rufus Woods | Thank heavens for great staffers, patient customers

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There’s nothing like a crisis to get the blood circulating and raise the blood pressure!

When we upgraded our presses with new motors and drives over the weekend, we had all the confidence in the world that the manufacturer would figure out a way to make the darned thing work. KBA, a family-owned company in Wurzburg, Germany, has been an exemplary business partner since we installed the press in 1999.

But there are no guarantees in life, as we discovered.…

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