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ESD extends call center hours as federal shutdown drives surge in unemployment claims

ESD Commissioner Cami Feek

Cami Feek 

Washington State Employment Security Department commissioner

As the second-longest federal government shutdown entered its 27th day, the Washington State Employment Security Department announced Monday that it was extending call center hours to respond more quickly to the growing number of unemployed claimants.

As part of a 90-day pilot, the ESD is adjusting its unemployment insurance call center hours to keep up with demand and get applicants paid faster, according to a news release.

Matthew Carnero-Macias: 509-661-5233 

matthew.carnero-macias@wenatcheeworld.com



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